1. Introduction At High Tide Marine (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us when requesting quotes or using our boat repair and maintenance services.
2. Information We Collect We may collect and process the following data about you:
- Identity Data: Name and title.
- Contact Data: Phone number, email address, and billing address.
- Vessel Data: Information regarding your boat (type, location/mooring, technical specifications) to carry out repairs effectively.
- Transaction Data: Details of services you have purchased from us and payment records.
3. How We Use Your Data We use your data strictly to:
- Provide you with the free, no-obligation quotes you request.
- Carry out the repair, maintenance, or valeting services agreed upon.
- Communicate with you regarding the progress of work on your vessel.
- Process payments and invoicing.
4. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We do not sell your data to third parties.
5. Your Rights Under UK data protection law (GDPR), you have the right to request access to the personal data we hold about you, request correction of mistakes, or request deletion of your data.
6. Contact Us For any privacy-related questions, please contact us at: Email: jon@hightidemarine.co.uk Phone: 07990625026